How To Deal With Difficult Customers And Clients

Hello!!!  How To Deal With Rude Customers
**Free Virtual Workshop**

Rude or upset customers are going to be inevitable at work or in your business. Portraying a calm disposition when dealing with a rude customer can be a very difficult task.  So you may ask, how do I deal with a rude customer in person or over the phone?  In this virtual workshop, I will show you how to deal with customers that are rude, irate and or difficult.  Dealing with internal and external stressors are a key factor in helping to deal with rude and difficult customers.  In this video I will help you to deal with stress and develop a routine to help you become a better person.

IN THIS VIDEO YOU WILL LEARN THE FOLLOWING:
* How to connect with the angry customer.
* How to  show empathy or apologize if appropriate.
* How to guide the customer's attention toward getting a resolution
* How to use positive language and positive nonverbal skills
 * How to follow up with the rude or difficult customer  effectively

 Please let me know if you have any questions by leaving me a comment.  If this blog post helped you in any way, help others by sharing it out.  Remember sharing is caring.   If you are looking to network, get your business questions answered, support and most importantly ACCOUNTABILITY.  Join our FB group here to get in on all the info.
Thanks for reading,

Truly Camillia